Storybook Stationery Returns Policy

At Storybook Stationery, we take pride in delivering high-quality products. If you're not completely satisfied with your purchase, we're here to help.

Non-Returnable Items

Items cannot be returned unless they are faulty. 

How to Return Your Item

1. Contact us at hello@storybookstationery.co.uk with your order number and reason for return.
2. Securely package the item in its original condition.
3. Ship the item to the return address provided in our email response.

Refund Processing

We aim to process all returns within 14 days of receiving the item. Refunds will be issued to your original payment method. Please note that banks may take additional time to process refunds.

Proof of Purchase

A proof of purchase is required for all returns. This may include a receipt, order confirmation, or a bank statement showing the transaction.

If you have any questions about returns, feel free to reach out—we’re happy to assist!